Raypak Pool and Spa Heaters

Serial Number Type Prefix:

• If alpha-numeric AL 0507 (i.e. 2005, July) to AL 0708 (i.e. 2007, August) or AN 0507 (i.e. 2005, July) to AN 0708 (i.e. 2007, August)
• If numeric only 2007 08 (i.e. 2007, August) to 2008 02 (i.e. 2008, February)

Safety issue:
If your Raypak pool or spa heater was installed after 1st July 2005 and has a built in control panel which has a background colour that is either grey or black, it is an affected unit. Water inadvertently entering the unit may lead to a partial malfunction of the over-temperature thermostat control. If this malfunction occurs, there could be a risk of scalding from pool or spa water at temperatures that could exceed 450C. This is especially a risk in the case of small pool or spa applications where water volume is small and temperatures can rise quickly.

Consumer action:
Please call toll free on 1800 063 018 between the hours of 8.00 am and 8.00 pm AEDST. Raypak will be arranging to undertake on site service modifications in order to eliminate the potential for this malfunction. These modifications will be made free of charge. Email: poolspa@raypak.com.au

See www.recalls.gov.au for Australian Product Recall Information.